*This is NOT a physical product.*
Gift a Prospect Gift Card to someone who will enjoy a free product from your store!
Gift cards are delivered via email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Shipping
Shipping time depends on your location, but can be estimated as follows:
USA: 2-8 business days
UK: 2-8 business days
International: 5-20 business days
Fulfillment
Our fulfillment process timeline is between 1 and 22 business days (Monday - Friday) from the day the order was placed.
Refunds
Customized products are non-refundable. We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at team@prospectapparel.co.
Our products are printed on-order, custom made products. We do not offer size exchanges or returns on printed products.
Once production is begun on a product, we are unable to cancel an order.
Order Cancelling
We offer our customers the opportunity to cancel their order within 12 hours after completing their order. To request a cancel to your order you must contact us at team@prospectapparel.co
Click to view our Return Policy and Terms of Service
Mockup for reference only, actual product may vary slightly. Colors may print darker than shown. Seams shown on the pro products are guides, designs are not guaranteed to line up 100% over the seams.
Our support staff is working 7 days a week to handle any requests, please contact us via our social medias or email us at team@prospectapparel.co
We aim to get back to all questions within 48 hours.